American Express Business Blueprint Review (Formerly Kabbage Funding)
Amex's Business Blueprint lines of credit can help small businesses access working capital. Are the expensive rates offset by easy loan qualification and no early payment penalties?
Kabbage Loans

Total Rating | 3.5 |
---|---|
Rates & Fees | Good |
Application Process | Good |
Sales & Advertising Transparency | Fair |
Customer Service | Good |
User Reviews | Good |
Kabbage Loans At A Glance
- Lines of credit up to $250K
- Linked business bank account with high APY available
- Repayment terms of 6, 12, or 18 months
Pros
- Reasonable borrower qualifications
- Business banking with high APY available
- No application, origination, maintenance, or service fees
- No early payment penalty
Cons
- Rates can be expensive
- No long-term financing options
- Relatively low cap on loans
Table of Contents
- What Is American Express Business Blueprint (Formerly Kabbage Funding)?
- Services Offered By American Express Business Blueprint
- Borrower Qualifications
- Rates & Fees
- Kabbage Funding Application Process
- Sales & Advertising Transparency
- Customer Service & Technical Support
- Amex Business Blueprint User Reviews
- Is An Amex Business Blueprint Line Of Credit Right For Your Small Business?
- FAQs About Kabbage Funding (Line Of Credit)
What Is American Express Business Blueprint (Formerly Kabbage Funding)?
American Express Business Blueprint is an online lending platform that offers lines of credit and business banking services to eligible small businesses. Formerly known as Kabbage, American Express Business Blueprint seems to be continuing the policies and practices of the brand it purchased in 2021.
Note: If you’re looking for a small business loan, you won’t find those here. Amex offers only lines of credit. Check out our suggestions for the best small business loans instead.
In our original Kabbage review, we stated that, all things considered, a small business could look for a long time without finding a more convenient lender than Kabbage. Will American Express’s Business Blueprint Kabbage takeover change that assessment?
Buckle up for a full Amex business loans review to find out the answers to all your questions about American Express Business Blueprint.
Services Offered By American Express Business Blueprint
American Express Business Blueprint is a cash management hub built to serve small businesses. Since acquiring the well-known Kabbage lending brand, Amex rebranded Kabbage services under its Business Blueprint line.
The following cash management tools are available from American Express Business Blueprint:
- Business Lines Of Credit: When you apply for a line of credit, you can draw upon that credit as needed up to your predetermined credit limit. Each time you draw on your line of credit, you essentially open a new installment loan. Expect to pay interest each month only on the total amount of funding you’ve used, not the full credit limit. That’s one way a line of credit compares favorably to a term loan.
- Payment Accept: Amex’s merchant services system lets you accept card payments online with a flat transaction fee of 2.25%. You’ll also be able to create custom invoices and share URL pay links via text or email.
- American Express Business Checking: This Amex business checking account lets you earn a competitive APY with no monthly maintenance fees and a cash-back option called Membership Rewards. If you need business banking services, this account is worth a look.
Borrower Qualifications
To determine your eligibility for a Business Blueprint line of credit, American Express reviews information about your bank accounts, prior credit, and repayment history. Expect to have your business’s average monthly revenue and transaction volume analyzed, among other metrics.
The company notes that not all industries will be eligible for a line of credit from Amex. And, of course, you must be at least 18 years old to apply.
To qualify for a Kabbage loan, here’s what you’ll need:
Time In Business | 12 months |
Business Revenue | Minimum Monthly Revenue $3,000 |
Personal Credit Score | 660 FICO minimum |
You will need to consent to a credit check during the application process. This is a one-time hard inquiry, and it allows Kabbage to review the information within your report when considering approval. Applicants in fair to excellent categories are more likely to qualify.
Finally, you must have a valid business checking account to apply. You can sign up for a linked Business Blueprint checking account or choose a different banking partner from our list of the best small business bank accounts.
Rates & Fees
These are the terms and fees stated on Kabbage’s website:
Borrowing Amount | $2,000 – $250,000 |
Draw Term Length | 6, 12, or 18 months |
Monthly Fee | Varies by term length; 3%-27% |
Draw Fee | None |
Effective APR | Variable (Learn more about APRs) |
American Express Business Blueprint lines of credit have a term length of 6, 12, or 18 months. If your loan has a six-month term, the minimum you can draw is $500. For longer terms, the minimum draw is $10K. Funds are generally available for your use within one to three business days.
With a business line of credit, you can make draws up to the total credit limit. Each month you repay 1/6th, 1/12th, or 1/18th of the principal you owe, plus a fee. Payments will be deducted automatically from your linked business bank account. You pay only for your outstanding balance each month, not the total credit limit.
American Express Business Blueprint’s fee structure is complex and opaque. That’s a change from the Kabbage days, when you could use a Kabbage loan calculator to determine the actual costs you’d pay. This new lack of transparency can make it hard to compare the costs of a business loan from some top lending alternatives.
We do know that you can expect to pay 3%-9% on a 6-month term, 6%-18% on a 12-month term, and 9%-27% on an 18-month term line of credit.
Other than the monthly borrowing fee, Kabbage does not charge additional fees. For example, you will not be charged origination fees, draw fees, annual fees, monthly maintenance fees, or application fees. You’ll also pay no prepayment fees if you pay back your loan early.
Kabbage Funding Application Process
The application process is completed online and requires you to share information about yourself and your business. You will also have to give the lender read-only access to your business bank account and any other data channels you use (such as Amazon, PayPal, and QuickBooks). American Express uses the information provided to determine your monthly fee and maximum credit line.
The lender will perform a hard pull on your credit during the application stage and use your credit history to help verify your identity and determine risk. A minimum FICO score of 660 is required.
An algorithm decides your rates and fees. It generally only takes a few minutes for the system to determine whether to approve or deny your application. However, if the lender has trouble verifying information, the process might take four to seven business days. You might also be asked to provide additional information before you receive your credit line.
Once approved, you can begin requesting funds, which typically will be sent to your designated, verified bank account within three business days. You will not incur any fees until you draw funds, and your repayment amount will depend on your outstanding balance.
Sales & Advertising Transparency
In our last Kabbage review, we rated Kabbage highly in this area, because the company took pains to disclose all numbers, fees, application procedures, and terms of service on its website. Kabbage also maintained a robust help center, which contained answers to common questions and a loan calculator that could help you understand Kabbage’s unusual fee structure.
At this point, we see nowhere near that same level of transparency with American Express Business Blueprint lines of credit. Hopefully, that will change so we can return the rating in this category to a well-deserved Excellent.
Customer Service & Technical Support
Kabbage Loans Support | Availability |
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Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
You’ll find a wide array of self-help options in addition to several common contact methods. If you need help with your American Express Business Blueprint account, these avenues are available to you:
- Phone: Phone support is available 24/7.
- Help Center: Find helpful information and answers to common questions in the searchable online Help Center.
- Videos: Visit the Amex YouTube channel for helpful videos and customer success stories.
- Social Media: Amex invites customers to connect on Facebook or tweet questions directly. The company also maintains accounts on Instagram, LinkedIn, and YouTube.
Amex Business Blueprint User Reviews
In previous Kabbage reviews, we spotlighted Kabbage’s A+ rating with the Better Business Bureau. Unfortunately, that’s no longer the case. Kabbage filed for bankruptcy reorganization in October 2022 and has an F rating with the BBB at this time. However, the Kabbage American Express acquisition means we can take Amex’s A+ BBB rating into account.
Reviews are slowly starting to roll in for Amex Business Blueprint, but there’s not enough accumulation yet to spot trends. We aren’t seeing any red flags so far, so we’ll leave this section with a tentative “Good” rating until we see anything definitive that changes our opinion.
Kabbage Reviews & Complaints
Because American Express Business Blueprint is still new, there’s not a lot of user experience to sift through. We think it’s valid to share users’ experiences with Kabbage as a comparison point while we wait to see how the Kabbage American Express merger shakes out.
Here are the most common complaints we see online from users regarding Kabbage’s services:
- Rejections: Unfortunately, no lender can extend credit lines to all applicants. Even if you meet the company’s stated minimum requirements, you might be judged ineligible based on other information found during the application process. Furthermore, despite claims of fast decisions, some users say they waited a long time to get their official rejections.
- Front-Loaded Fees: Kabbage had been criticized for its fee structure because you must pay the bulk of the fees in the early part of the repayment term. Although Kabbage technically doesn’t have a prepayment penalty, the front-loaded fees can make it difficult to save a significant amount of money by repaying early.
- Sudden Loan Limit Cut: Kabbage keeps an eye on your cash flow, so if your business is starting to slow down, your borrowing limit might drop or you could be cut off line entirely.
Positive Kabbage Reviews & Testimonials
Overall, Kabbage users reported being happiest with Kabbage’s:
- Straightforward Application Process: Many customers appreciated how easy it was to apply for funding from Kabbage.
- Fast Access To Cash: Customers appreciated being able to draw on their lines of credit whenever needed. And they liked how quickly the funds were made available to them.
- Good Customer Service: Though not all customers would agree, many said that Kabbage provided stellar customer service. In general, customers were generally pleased with the care they received from Kabbage.
Overall, Kabbage users seem to like the financial safety net provided by the line-of-credit-style structure. We will continue to monitor consumer review sites to see if Amex Business Blueprint lives up to the reputation Kabbage had with its customers
Is An Amex Business Blueprint Line Of Credit Right For Your Small Business?
There are a lot of things to like about American Express’s Business Blueprint. Many businesses will be eligible for the service, the application process is straightforward, the capital is always accessible, and Amex doesn’t charge extra fees.
However, we see three factors that could limit the suitability of Business Blueprint as a small business lender. First, the funding options are all short-term, with a maximum of 18 months. Second, the maximum loan amount is $250,000. That may not be long enough or enough money for every small business on the hunt for funding. Third, we would like to see more transparency about the costs of borrowing from Amex with a business line of credit.
If you’re unsettled by those three factors, you would be wise to shop around before settling on Kabbage (or any other lender). Start by looking at a comparison of our favorite lines of credit to find one that might suit your business needs better.
FAQs About Kabbage Funding (Line Of Credit)
The Merchant Maverick Seal of Approval 🏆
Kabbage Loans ![]() |
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Kabbage Loans for yourself.
The Merchant Maverick Seal of Approval 🏆
Kabbage Loans ![]() |
---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Kabbage Loans for yourself.
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