Divvy Credit Card Review: Perks, Fees, Features, Complaints

Pros

• Flexible rewards scheme that matches bill payoff frequency
• Strong budget management features
• No annual or employee card fees

Cons

• Some rewards redemption options are lackluster
• Foreign transaction and late payment fees
• Lack of transparency regarding foreign transaction/late payment fees

What Is Divvy?

Divvy has been making waves in the fintech scene due to its forward-thinking expense software. Besides bringing a fresh look at expense reports and budgeting, Divvy does more than just help companies balance their budgets. It also offers what is effectively a corporate credit card that comes with a unique rewards scheme and benefits package.

So, then, what exactly does Divvy offer? Let’s take a look:

• Corporate credit cards
• Spend management
• Expense management
• AP automation (via Bill.com)

Note that while Divvy’s corporate card program is similar to some financial services you might get from a bank, Divvy itself is not a bank. Instead, Divvy partners with Cross River Bank to issue its corporate card.

Keep reading our full Divvy credit card review for all the details!

Divvy Credit Card Rewards & Perks

Divvy offers up a flexible rewards structure: When you pay off your statements more frequently, you’ll earn rewards at a faster clip.

Divvy has three categories that earn bonus points: restaurants, hotels, and recurring software subscriptions. The amount these categories earn will depend on your payoff schedule.

If you’re set up to pay off your bill weekly, you’ll receive these earn rates for rewards:

• 7x points on restaurants
• 5x on hotels
• 2x on recurring software subscriptions
• 1.5x on everything else

For those set up to pay off statements twice a month, these are the earn rates:

• 4x points on restaurants
• 3x on hotels
• 1.75x on recurring software subscriptions
• 1x on everything else

If you choose a monthly payoff schedule, expect these earn rates:

• 2x points on restaurants and hotels
• 1.5x on recurring software subscriptions
• 1x on everything else

Rewards can be redeemed for travel, gift cards, statement credit, and cash back. Travel is the most lucrative redemption method at 1 cent per point redeemed, while the other redemption methods earn around a half-cent per point redeemed.

Beyond the base rewards scheme, Divvy has partnered with a slew of companies to give customers credits and discounts for a variety of services. These special offers include:

• Amazon Web Services: $25,000 in credit over two years
• Google Ads: $150 off
• FedEx Office: $15 off any order
• Costco: $50 off becoming a new member
• MileIQ: 20% off an annual subscription
• Verizon Wireless: $50 off a new phone

Divvy Credit Card Pricing & Fees

You won’t be charged any sort of upfront fees with Divvy, such as an account or annual fee or fees for additional employee cards. Instead, the company earns its money from interchange fees charged to merchants whenever someone makes a purchase on a Divvy card.

While Divvy doesn’t charge any upfront fees, frequent travelers should note that Divvy does charge foreign transaction fees (per an email with Merchant Maverick). Here are the fees you’ll face:

• Cross Border Fees: 0.90% of total transaction volume when the account user is US-based and 0.20% when the account is Canada-based
• Currency Conversion Fees: 0.20% of total transaction volume regardless of where the account user is based

Additionally, late payments will incur a fee of 2.99% or $38, whichever is greater.

Divvy does not publicly disclose its foreign transaction fees or late payment fees on its website. The lack of disclosure is unfortunate, and we’d prefer that the company publicly list these fees. That said, the fact that Divvy disclosed these fees to us does indicate some degree of transparency.

Divvy Credit Card Eligibility Requirements

Beyond requiring businesses to have a US bank account and a US EIN, Divvy doesn’t publicly list what types of businesses are eligible to apply (beyond stating that Divvy suits small-to-mid-sized businesses). However, Divvy let us know that it now accepts sole proprietors in addition to corporations and LLCs, so businesses of just about every type are eligible for the service. Divvy also notes that an international company may sign up if at least one owner with 25% ownership or more is a US citizen or resident.

While some applying businesses won’t qualify for an unsecured line of credit with Divvy, these businesses can still use Divvy through its Credit Builder program. This program lets businesses with less-than-stellar credit pay a security deposit that establishes the amount of their credit line.

While we hope to see Divvy become more transparent on its website regarding eligibility requirements for its unsecured lines of credit, we’re pleased that Divvy has opened up its platform to a wider variety of businesses through the Credit Builder program.

Divvy Features

According to Divvy, you can “say goodbye to expense reports,” thanks to its automatic expense reporting features. Besides automatically collecting transaction details in real-time, Divvy also allows users to take pictures of receipts.

To help manage your company’s spending, Divvy enables you to set budgets by team, project, event, or any other category of your choosing. Included with these budgeting tools is the option to set employee spending limits — potentially limiting overspending. You can also view and edit your budgets in real-time over the web and on Divvy’s mobile apps.

The Divvy credit card also features a slew of other features, including:

• Flex Limit: Divvy will pay your vendor first and then you pay Divvy on a later date (qualified customers only). Paying with these plans does have a set fee (between 0.9% and 1.9%) and can be repaid over one, two, or three months.
• Sending & Receiving Funds: Through Divvy’s interface, you’ll be able to send and receive cash at the push of a button.
• Accounting Integrations: Divvy’s list of integrations includes QuickBooks Online and NetSuite. Divvy says integrations with QuickBooks Desktop and Xero are “coming soon.”
• Flexible Credit Line: Divvy claims that your credit line will grow as your business grows.
• Credit Builder: Divvy’s Credit Builder program lets businesses that don’t qualify for an unsecured line of credit establish a secured line of credit. By making your payments on time, you can build your business credit and qualify for an unsecured credit line in the future. Remarkably, when using Credit Builder, you’ll earn rewards at the same rate as unsecured users who pay off their balance weekly — the highest rewards level.
• Credit Reporting: Divvy reports your payment activity to the Small Business Financial Exchange, a nonprofit trade association focused on gathering and protecting small business payment data in the US. Additionally, Divvy now reports your payment activity to Dun & Bradstreet as well.
• Security Features: Divvy meets the Payment Card Industry Data Security Standard and incorporates security features like multi-factor authentication, Android fingerprint scanning, and Apple Touch/Face ID support for the Divvy mobile apps.

Payment Processing Times

Divvy Customer Service

Based on the reviews we looked at across the web on sites such as G2 and Capterra, Divvy provides quality customer service. Reviewers especially appreciate how knowledgeable Divvy’s customer service reps are about the product and the quick response times.

Divvy offers several resources for customers in need:

• Phone support with weekday and weekend hours
• Email support
• Live web chat support
• A web-based help portal

Divvy Reviews

Divvy has received solid reviews across the internet from customers, further reinforcing our impression that it offers a solid product. Divvy scores 4.6/5 stars on G2 (based on over 270 reviews) and 4.7/5 stars on Capterra (based on over 230 reviews). On app stores, Divvy’s mobile app scores 4.7/5 stars on the Apple App Store and 4.1/5 stars on the Google Play Store.

Divvy certainly has a strong and supportive user base. However, their average scores lag slightly behind Ramp and Brex, both of which offer competing products and services. That said, if you choose Divvy as your company’s corporate card and spend management provider, you should be in good hands — at least, per our research of Divvy customer reviews.

Negative Divvy Reviews & Complaints

• Buggy accounting integrations
• Rewards not being available until after one year
• Foreign transaction fees
• No way to call a support team

Positive Divvy Reviews

• Easy-to-set-up virtual cards
• Intuitive mobile app
• Convenient spend tracking tools

Is A Divvy Credit Card Safe?

Divvy itself is not a bank, but it partners with banks for its financial services. In particular, Cross River Bank, an FDIC member, issues Divvy’s credit card. The Divvy card also uses the Visa network, which helps protect against fraud. These factors ultimately make working with Divvy no less safe than working with a normal bank.

Additionally, Divvy uses 256-bit Secure Socket Layer (SSL) encryption to protect customer data. Divvy further claims that customer information is stored in secure data centers equipped with “state-of-the-art electronic surveillance and multi-factor access control systems.”

Final Verdict: Is A Divvy Credit Card Worth It?

Divvy is more than just a corporate card, and it promises some great tools to help almost any business on the market. It boasts a rewards scheme that can save a fair bit of cash, tools to help streamline expenses, and a flexible credit line. Combine all this with a total lack of interest charged to card users, and this platform appears quite appealing.

While we hope Divvy discloses the details of its foreign transaction fees on its website and offers a bit more value with its non-travel rewards redemption options, the company’s ability to accommodate a wide variety of businesses through its new Credit Builder program has led us to boost Divvy’s score to an excellent 4.5 out of 5 stars.

Divvy Review FAQs

The Merchant Maverick Seal of Approval 🏆

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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Divvy for yourself.

The Merchant Maverick Seal of Approval 🏆

Divvy	Visit Site

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Divvy for yourself.

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