Xero Review

Unlimited users and advanced features make this cloud accounting software platform a good fit for many small businesses.

    Matt Sherman
  • UPDATED

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Matt Sherman

Matt Sherman

Expert Analyst & Reviewer at Merchant Maverick
Matt has been helping small businesses make decisions since 2017. He has written reviews and articles across many different channels but specializes in the point of sale, payroll, and small business insurance categories and has been quoted in articles for Fox Business, Forbes, and other publications. Prior to joining Merchant Maverick, Matt was a journalist and editor for 14 years for a pair of weekly newspapers. He is a graduate of the University of Oregon and currently resides in Gladstone, Oregon.
Matt Sherman
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143 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Aerospace Controller

    Organization Name: Startup Aerospace Company

    Run Away!If you care about controls in your accounting system, don’t choose Xero. They don’t offer a SOC-1 report, which is standard in the industry (look it up, every SAS company should offer this and any respectable one does). If you are or ever plan to be a legitimate company, you will want to show your accounting system has proper controls, and you won’t be able to do this with Xero. Funny thing is, Xero doesn’t even care about its own business enough to produce a SOC-1 for its customers. When we asked that they produce this report, we got a flat no and were told the matter was closed. Overall, the cost would be nominal to Xero, which leaves you wondering if they could even pass. Our Big-4 audit firm would not accept their SOC-2 report as an alternative. Respect yourself as a company and move to a reputable accounting software solution. They are very difficult to communicate with (one question, answer, and follow-up will take a week or so). Very inefficient, and no access to anyone with any power to make a decision.

    1

    This comment refers to an earlier version of this review and may be outdated.

    Peter Makawa

    Organization Name: Nexus Green (U) Ltd

    Dear,

    We are looking for an accredited service provider for Xero Accounting software + approval maxs in Uganda urgently for installation, support and training.

    Kindly let me know.

    Regards

    Peter

    This comment refers to an earlier version of this review and may be outdated.

    Jessica Dinsmore

    Hi Peter,

    According to Xero’s advisor directory, it does look like they may have some options in your area. I hope that helps you find what you’re looking for!

    This comment refers to an earlier version of this review and may be outdated.

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