ERC Pros Review

Pros

• Experienced team of CPAs & attorneys
• Focus on tax compliance
• Free analysis

Cons

• Nontransparent pricing
• Limited information about the refund process

What Is ERC Pros?

ERC Pros is a company that helps businesses across the nation claim the Employee Retention Credit (ERC). ERC Pros is a compliance-focused business made up of CPAs and attorneys that help eligible business owners through the complicated ERC process.

For a fee, businesses will have the assistance of ERC Pros while qualifying, filing, and claiming their ERC refunds from the Internal Revenue Service. For small businesses that are struggling with understanding how to apply for the ERC or how to calculate their ERC refund, there are many companies out there that can assist with the process from start to finish.

While ERC Pros discloses very little information about fees and the claim process upfront, potential clients can sign up for a free analysis to learn more with no obligation to move forward.

ERC Pros Services

ERC Pros specialize in one thing: ERC claims. ERC Pros helps business owners across a variety of industries calculate, file, and claim their ERC refunds retroactively. ERC Pros has an experienced team with tax and legal expertise to help its clients claim funds owed to them while remaining compliant with complicated tax codes.

ERC Pros does not offer additional tax credit services or financial services such as bookkeeping or accounting.

ERC Pros Fees

Unfortunately, ERC Pros does not disclose its fees upfront. However, the company does offer a free analysis to see if you’re eligible and to provide you with a preliminary ERC amount. If you decide to move forward with the service, you can discuss fees associated with claiming your ERC.

ERC Pros Features

ERC Pros has a few standout features that make it stand out among the many ERC filing companies that have popped up in recent months. These features include:

• Experienced Team: ERC Pros has an experienced team that includes CPAs and attorneys.
• Focus On Compliance: The tax code for claiming ERC is lengthy and confusing. Fortunately, ERC Pros’ knowledgeable team is well-versed in tax law and helps its clients remain compliant while claiming ERC.
• ERC Calculator: ERC Pros features an ERC calculator on its website. While this calculator is pretty basic, it does give you an idea of the refund you could potentially receive.
• Free Analysis: ERC Pros offers a no-obligation, free analysis to help you determine if you qualify for the ERC.

ERC Pros ERC Refund Process

ERC Pros has a five-step process to claim your ERC refund. Throughout the process, you’ll work with ERC Pros’ in-house CPAs. The process starts with a free analysis to determine if you qualify for the tax credit.

Next, you’ll be provided with a preliminary ERC amount. The experts at ERC Pros will then work with you to substantiate your ERC with the IRS. After the calculations have been performed, ERC Pros will finalize the credit amount and will prepare and file the amended returns for the IRS. Finally, the team will continue to work with the IRS until you receive your tax credit.

While ERC Pros does provide a basic overview of the ERC refund process, it doesn’t publically disclose as much information as some of its competitors. Noticeably missing is any sort of timeline for calculating and filing your return. However, current and past client reviews tend to indicate that ERC Pros is pretty efficient in navigating the complicated ERC refund process.

Based on general timelines for similar services, you should expect the process from analysis to filing your amended returns to take at least a couple of weeks. Once your forms are filed, the IRS has given a timeline of at least 20 weeks to process your return and issue a refund check.

ERC Pros Customer Service

ERC Pros offers a few ways to get in touch. This includes email support, a live chat option on the website, and by phone. The quality of customer service is good overall, with many current and past clients stating that the staff is friendly, knowledgeable, and ready to answer all questions.

However, there have been a few complaints surrounding customer service. More specifically, it has been difficult for some clients to reach someone by phone. The ERC Pros website also lacks a lot of information and resources that would be helpful to current and prospective clients, such as a FAQ section, knowledgebase, or other self-service support options.

ERC Pros Reviews

ERC Pros doesn’t have a large number of customer reviews. However, the reviews it does have are mostly favorable. ERC Pros holds a rating of 4.3/5 stars on Google with over 45 reviews.

ERC Pros Complaints

While the majority of ERC Pros reviews are positive, there are a handful of complaints. The most common issues that negative reviews had with ERC Pros include:

• Difficulties reaching the company by phone
• Spam & robo-calls
• Poor communication

Positive ERC Pros Reviews

While some reviewers had complaints about ERC Pros, the majority of client reviews were positive. Here is what clients like the most about ERC Pros:

• Focus on compliance
• Knowledgable team of CPAs & tax attorneys
• Good customer support

Is ERC Pros Worth It?

ERC Pros offers compliance-focused ERC processing for businesses of all sizes. The experienced team of tax and legal experts, a simple refund process, an overall positive public reputation, and a free analysis to determine eligibility are benefits you’ll find with ERC Pros. Customer service also seems to be pretty good, although there are a handful of complaints about reaching the company by phone.

Unfortunately, ERC Pros does fall a little short of its competitors in some areas. It doesn’t disclose fees or whether fees are paid upfront or when the refund is issued. It provides just a general overview of its process. And while it does have a basic ERC calculator, it lacks a lot of the resources you’d find with other ERC filing companies — even things as basic as a knowledge base and FAQs. ERC Pros also doesn’t offer additional tax or financial services.

Since ERC Pros offers a free analysis, it wouldn’t hurt to check out what the company has to offer when shopping around for the best rates and service. However, businesses that want more information without having to disclose any personal information or that need additional services may want to look for another one of the best ERC funding companies that better fits their needs.

ERC Pros FAQs

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